ICT40115 Certificate IV in Information Technology (Network Cluster) (Support Cluster) (Programming Cluster)

ICT40215 Certificate IV in Information Technology Support 

ICT40415 Certificate IV in Information Technology Networking

ICT41015 Certificate IV in Computer Systems Technology


ICTPRG406 Apply introductory object -oriented language skills
ICTPRG413 Use a library of pre-existing components
ICTPRG414 Apply introductory programming skills in another language
ICTPRG418 Apply intermediate programming skills in another language
ICTPRG527 Apply intermediate object oriented language skills

BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS402 Address customer needs
BSBCUS403 Implement customer service standards
BSBMGT403 Implement continuous improvement
BSBSUS401 Implement and monitor environmentally sustainable work practices (core)
BSBWHS403 Contribute to implementing and maintaining WHS consultation and participation processes (core)
ICTICT401 Determine and confirm client business requirements (core)
ICTICT408 Create technical documentation (core)
ICTICT413 Relate to clients on a business level
ICTICT418 Contribute to copyright, ethics and privacy in an ICT environment (core)
ICTICT421 Connect, maintain and configure hardware components
ICTICT422 Participate in ICT services
ICTNWK411 Deploy software to networked computers
ICTSAS307 Install, configure and secure a small office or home office network (core)
ICTSAS410 Identify and resolve client ICT problems (core)
ICTSAS412 Action change requests (core)
ICTSAS414 Evaluate system status
ICTSAS420 Provide first-level remote help-desk support
ICTSAS421 Support users and troubleshoot desktop applications
ICTSAS426 Locate and troubleshoot ICT equipment, system and software faults
ICTICT415 Provide one-to-one instruction
ICTSAS425 Configure and troubleshoot operating system software

ICTNWK403 Manage network and data integrity
ICTNWK406 Install, configure and test network security
ICTNWK410 Install hardware to a network
ICTNWK412 Create network documentation
ICTTEN419 Implement and troubleshoot enterprise routers and switches
ICTTEN420 Design, install and configure an internetwork
ICTTEN513 Install, configure and test a local area network switch
BSBWHS304 Participate effectively in WHS communication and consultation processes
ICTNWK401 Install and manage a server
ICTNWK402 Install and configure virtual machines for sustainable ICT
ICTNWK404 Install, operate and troubleshoot a small enterprise branch network
ICTNWK405 Build a small wireless local area network
ICTTEN416 Install, configure and test an internet protocol network 
ICTTEN417 Install, configure and test a router
ICTICT401 Determine and confirm client business requirements
ICTICT418 Contribute to copyright, ethics and privacy in an ICT environment
ICTSAS426 Locate and troubleshoot ICT equipment, system and software faults

BSBSUS401 Implement and monitor environmentally sustainable work practices (core)
ICTNWK401 Install and manage a server
ICTNWK402 Install and configure virtual machines for sustainable ICT
ICTNWK404 Install, operate and troubleshoot a small enterprise branch network (core)
ICTNWK405 Build a small wireless local area network (core)
ICTSAS425 Configure and troubleshoot operating system software (core)
ICTTEN416 Install, configure and test an internet protocol network
ICTTEN417 Install, configure and test a router (core)
ICTWEB411 Produce basic client-side script for dynamic web pages (core)

BSBWHS304 Participate effectively in WHS communication and consultation processes (core)
ICTICT401 Determine and confirm client business requirements (core)
ICTICT415 Provide one-to-one instruction
ICTICT418 Contribute to copyright, ethics and privacy in an ICT environment (core)
ICTICT421 Connect, maintain and configure hardware components (core)
ICTPMG401 Support small scale ICT projects
ICTSAS410 Identify and resolve client ICT problems
ICTSAS411 Assist with policy development for client support procedures
ICTSAS420 Provide first-level remote help desk support
ICTSAS426 Locate and troubleshoot ICT equipment, system and software faults (core)